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At NCS, customer satisfaction is paramount. Our record
in building and sustaining customer loyalty is something
we are very proud of. Our approach to business is based
upon Four Founding Principles:
1. Listen to the Customer
2. Provide an exceptional solution to the Customer’s
needs
3. Manage the implementation and post-implementation
support to Customer expectations
4. Maintain an ongoing dialogue with the Customer to
ensure future needs can be promptly
identified and met
Consistent with these Principles, NCS will Guarantee
to:
· Answer all telephone enquiries during the business
day with a ‘real person’…..no voicemail
or telephone menus
· Respond to all enquiries within 3 working hours
of the
business day
· Deliver quotations for software within 24 hours
during the working week
· Fulfil orders for Oracle software within 48
hours during the working week
· Support all our work with telephone and on-site
service
Call us today on 0207 536 1750 and test how
we perform!
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